Implementing a new computer program?
Restructuring your organization?
Redefining processes?

You need to minimize downtime,
ease transition,
manage resistance and
maximize user adoption . . . yesterday

Crystalmount's change management strategy incorporates Prosci's methdologies and tools. This includes:

Utilizing the ADKAR Method: Implementing any change needs to be done in a logical order. The ADKAR model does just that.
Communication Plans: Communicating effectively and regularly to the necessary user groups is absolutely essential. Just as important as what is communicated is how it is communicated
Sponsor Roadmaps and Leadership Coaching: Without visable and active leadership,change will not be successful
Training: Training which focuses not just on knowledge, but also on ability.
Knowing what to do and how to do it are not the same thing
Resisance Management: With any change there will be resistance.
The strategy needs to be to expect it and minimize it

A structured change management approach, focusing on the users,
is critical for any successful change